F.A.Q

FREQUENTLY ASKED QUESTIONS

F.A.Q

Yes. Our store is located on 6th Avenue, Barataria. You can Whatsapp us at +18683242290 for our pin location.

We accept credit card, bank transfer and cash on delivey payments.

Yes, we deliver via TTPOST and Local Couriers. These options can be selected at checkout.

RETURN POLICY

Last updated September 10, 2021

Thank you for asking. We hope you are happy with your purchase. However, if you  have received a defective, damaged or incorrect item, you may return it to us an exchange. 

RETURNS

All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at coveredtreasurestt@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Covered Treasures Boutique

Attn: Returns

RMA #

#63 6th Avenue  

Barataria

Trinidad and Tobago  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, $40.00 will be deducted from your return to cover shipping charges.

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Please Note

      

  •        Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+18683242290 

coveredtreasurestt@gmail.com